025 – Vincent Pavanello and Robin Rivaton of “Make Real Estate Great Again – Real Estech in Europe

Vincent Pavanello and Robin Rivaton

Real estate technology disruption…

Vincent Pavanello and Robin Rivaton Vincent Pavanello and Robin Rivaton co-authors of the book “Make Real Estate Great Again”, focused on real estate technology disruption and is co-founders of the Real Estech community in Paris, France, join Thomas Kutzman and Scott Pollack in the MouthMedia Network studios in New York, powered by Sennheiser. Presented by Prevu.

In this episode:

  • The show’s first guests from continental Europe, who are building a community in real estate tech
  • Bridging the gap between offerings those who want to buy goods and services
  • The community’s first days, three friends created website produced articles on startupsVincent Pavanello and Robin Rivaton
  • The consumers are changing and companies have to pay attention to user experience
  • The need to be merging pieces of a value chain and control quality, like automotive industry
  • Making real estate great again
  • Tech makes buildings fitted with people’s needs
  • Urbanization, more people living in more cities than before
  • Making a city denser to attract more people
  • Density leads to productivity, wealth requires different types of people with different skills put together
  • Next, thinking of how you move them all around efficiently
  • The perfect city for all social classesVincent Pavanello and Robin Rivaton
  • The importance of creating buildings fit for real people now, while respecting history of city
  • Cities that exist today vs. the kind of cities that can exist 100 years from now
  • Considering climate change, population change, culture, economy, and when people will/would start migrating
  • Direct access to the sea as a factor in city creation and growth
  • When a city becomes toxic
  • A classy snack inspired by a birthday
  • Political influences can cause major shifts in people, Brexit as an example
  • Trends seeing, action to fund entrepreneurs to make changes happen, several funds currently support this
  • How they are building the first venture capital fund for real estate in continental   Europe, with $60M
  • Hip areas of Paris people are moving to
  • The importance of a larger presence of women in real estate tech

024 – Chris Avery of Updater – America’s Favorite Moving App

Updater

UpdaterWhy influential real estate companies offer an invite-only moving app from Updater to clients, delivering huge value during a stressful time…

Chris Avery, VP of Real Estate for Updater (Updater‘s moving app is the smartest and safest way to reserve a moving company, connect TV and internet, update accounts, forward mail, transfer utilities, etc.), joins Thomas Kutzman and guest host Marc Raco in the MouthMedia Network studios powered by Sennheiser. Presented by Prevu.

In this episode:

  • How Updater is solving a logistical problem
  • Relocation tech
  • Buyers, sellers, renters, branded experience through real estate partners, brands, multi family companies, realtors
  • Automate all moving and related tasks that are all part of a painful experienceUpdater
  • Forwarding mail, subscriptions, and utilities
  • Fostering partnerships, teams of industry experts
  • Doing new things vs. creating new experiences
  • How Updater is paid for, and it doesn’t affect the consumer (free), and the broker or property management company pays for it, as an invite-only platform
  • How the app catalogues everything that moves and event the condition of property
  • Testing new ways to keep consumers engaged in platform even post moveUpdater
  • Providing moving offers with discounts, helpful info etc., coupons
  • Giving the consumer a complete view of a market, not recommending specific purchases, created competition on the platform including ratings and scores
  • Last year nearly 20% of all household moves were processed though Updater
  • A lot of A/B testing and measuring consumer behavior
  • How Updater works to get brokers on board
  • Setting an expectation with the consumer that this is what they should expect of brokers, a kind of seal of approval
  • Incredible donuts that are an Updater favorite
  • How the process works for an agent, and how Updater only works with real estate brokerages that work with one of the tech partners they integrate with
  • Agents/brokers as independent contractors, brokerages don’t require people to use it, running behind the scenes so agent can just decline it
  • Once an agent signs up they don’t have to do anythingUpdater
  • Updater is seamless for the agent, easy deployment, training, and engagement process
  • The ability to stay connected, keeping consumers engaged, bringing value, platform stays open for this reason
  • When Updater decided to IPO on ASX, as the smallest tech company to IPO there, and ultimately one of the most successful to do so
  • Building community with brokers, looking beyond being a mere mechanism to their success
  • Early moving memories, playing The Oregon Trail on early computers, and Seattle

 

023 – Rebecca Fitts of The Wild West of Retail – Apocalypse or Revolution?

Rebecca Fitts

Retail and its effect on real estate…

Rebecca FittsRebecca Fitts, Principal Consultant for The Wild West of Retail (a consultancy focusing on non-traditional retail real estate strategies, brick and mortar customer experience and omni-channel solutions in the physical space) joins Thomas Kutzman and Scott Pollack in the MouthMedia Network studios powered by Sennheiser. Presented by Prevu.

In this episode:

  • Is ecommerce causing retauil apolcolypse, or revolution?
  • The many changes going on in retail, surplus of retail real estate, need to find way out of that
  • Figure out way that retailers can handle taking on overhead
  • Digitally native brands opening up physical stores, customers want to have a touch/feel experience with brands
  • How a physical store can help reduce amount of returnsRebecca Fitts
  • How there are no “pure plays” anymore
  • Why physical retailers have harder time moving to ecommerce than ecommerce moving physical
  • Westfield’s World  Trade Center Oculus mall, public/private partnership, commuter hub
  • Downtown redeveloping itself post-9/11 in NYC, a great comeback
  • Mixed use of property, the way cities are growing
  • The changing relationship between tenants and landlord, the difficulty of physical spaces taking long term leases
  • An interest in commuter hubs for brandsRebecca Fitts
  • The need for experiences to be dynamic and changing, and are some physical stores too static to adapt?
  • Retail trying to think in a new and different way
  • Advancements in technology allowing you to reconfigure the store more frequently and easily
  • Virtual reality, augmented reality, and smart mirrors allowing great things to be done in the store to expand experiences
  • How Fitts is outgoing and enjoying being in a field that bounces around and changes
  • The kinds of neighborhoods that are attractive to retailers, being loyal to local merchants
  • Some of Fitts’ favorite jewelry designers

 

 

015 – Steven Abd El Hamid of LiveWith – Real Roommate Collaboration

LiveWith

Collaborative roommate and apartment finder app…

LiveWithProblem: Most roommate opportunities are short-term sublets of additional rooms. This can lead to unstable situations with people with whom one might not be the right fit — fitting a circumstance instead of the perfect match, bad for renters and landlords alike. What if one could connect with someone on their same wavelength on one’s search — together. Real roommate collaboration. The demands exists and is resonating so well, there is a surge of early adopters and brand partners.

LiveWithSteven Abd El Hamid, Co-Founder and CEO of LiveWith (a roommate and apartment finder app like no other, which makes it easy to find ideal roommate matches, chat, schedule and collaboratively rent an apartment together – all within one app) joins Thomas Kutzman and Scott Pollack in the MouthMedia Network studios powered by Sennheiser. Presented by Prevu.

In this episode:

  • Abd El Hamid reveals how 88% of Millennials are living with roommates, and have 4% less wealth than preceding generations, not as just a matter of choice or preference, but a necessity in most urban areas in the US and in Europe
  • How those Millennials require a mechanism to find a stable and desirable roommate situations as a matter of importance
  • The traditional process of finding roommates for many was relying on other agents talking to people like the person seeking a roommate situation, hoping that he/she was looking in same location, same budget, and same interests
  • LiveWithAbd El Hamid shares how he was co-owner of a real estate brokerage which matched roommates from Craigslist into situations, how they decided how to automate that process, and how they were looking at the most efficient ways to do that in the midst of carrying out a rental
  • How LiveWith is like date-matching tech mixed with the trend for everything to be available and transacted online, with the added impact of being able to consummate the entire rental through the product without having to leave the product
  • Why more companies don’t take this path – the technology exists but some of the powers that be have not had an incentive to build it out
  • Prospective roommates can chat via the LiveWith app and search all properties that fit preferencesLiveWith
  • How LiveWith uses general first-tier compatibility matching questions along with machine learning
  • The way LiveWith is referring business to various apartment providers, at a cost-per-click
  • What drove people to adopt LiveWith early on, and how most options are sublet-based
  • Societal and macro economic changes are driving symbiotic micro economic trends
  • Co-living situations, and “dorms for adults”
  • Sweden vs. USA, Abd El Hamid’s difficulty in transitioning from on Visa to another
  • How Abd El Hamid found his co-founder through an acquaintance
  • How vision plus effort can lead to success, and reaching for the sky as a an entrepreneur

014 – Dani Arps – Startup Space, The Design Frontier

Startup office design

Designing office spaces for startup companies, with Dani Arps…

Startup office designWhat comes first, does culture drive design, or does design foster culture? Danielle (Dani) Arps, a design expert, reveals how startups can approach a new office space, curate functional, supporting productivity, retention, and community in the workplace, work surfaces vs. desks, creating spaces people can work in where they will be the most productive, the nature of tertiary spaces, and aesthetics vs. personality when one doesn’t make sense for a business model. Plus, what math and music have to do with office design. Arps joins Thomas Kutzman and Scott Pollack in the MouthMedia Network studios powered by Sennheiser. Presented by Prevu.

In this episode:Startup office design

  • How Arps designed spaces for Venmo, SeatGeek, and others, how she begins the inspiration process to design for a startup, and having a certain sense or vibe vs. traditional design.
  • Thinking about the design for a startup since it is a corporate office space,
  • Considering how are different spaces consumed
  • Why open offices may not work for a lot of companies, looking at the growth of tertiary spaces (i.e. living rooms within offices), quiet nooks, phone booths
  • Where the trends came from, the idea of open and tertiary spaces, what’s driving thoughtfulness in space usage, the impact of freelance workers
  • How employees can be more productive because they like where they work and want to be in a space where they like being, and looking at it all starting with Google
  • Startup office designHow company culture and ethos impacts design
  • A well-designed space is a perk, and helps recruit and retain employees
  • Why companies that are not startups want the look and feel of startups in their spaces
  • The nature of how generational expectations are changing
  • Does culture drive design? Or design drive culture?
  • What the point of the company is matters in the design, including how the company is aligned with the industry, and where you want company brand and culture to go
  • Phases of the design process: conceptual, programming, construction documentation/purchasing, installation